Infosys and Microsoft’s strategic partnership aims to democratize AI for enterprises

Infosys and Microsoft join forces to drive AI innovation

Infosys, a global leader in next-generation digital services and consulting, has entered into a groundbreaking collaboration with Microsoft to co-create cutting-edge solutions harnessing the power of Infosys Topaz, Azure OpenAI Service, and Azure Cognitive Services. In this strategic partnership, Infosys and Microsoft are pooling their respective artificial intelligence (AI) capabilities to develop AI-driven solutions that will revolutionize enterprise operations across diverse industries.

These integrated solutions aim to accelerate the democratization of data and intelligence, enabling businesses to elevate productivity and stimulate new revenue growth.

Balakrishna D. R. (Bali), Executive Vice President and Global Head – AI and Automation, Application Development & Maintenance, Infosys, said, “Infosys Topaz is empowering businesses with improved operational efficiencies and reduced time-to-market for launching new products and services. It converges Infosys Cobalt’s and data analytics’s power to AI-power business and delivers cognitive solutions and intuitive experiences that revitalize growth. Through our strategic collaboration with Microsoft, we will continue to lead the generative AI revolution, helping businesses amplify human potential and navigate their next towards becoming AI-first enterprises.”

Generative AI unleashed

Infosys has been at the forefront of leveraging generative AI to enhance various enterprise functions, spanning industries such as semantic search, document summarization, contact center transformation, AI-augmented software development lifecycle (SDLC), and marketing content creation.

For instance, Infosys successfully assisted a prominent financial services company implement an AI-based solution for generating document summaries and enabling semantic search functionality using generative AI. This innovation led to automated document organization, significantly reducing workload and substantial productivity improvements for the company’s financial advisors.

Infosys and Microsoft partnership strengthens Topaz with Azure

Through this collaboration with Microsoft, Infosys Topaz will integrate Azure OpenAI Service and Azure Cognitive Services to augment its capabilities. The primary objective is to support enterprise customers in transitioning from traditional digital solutions to AI-driven alternatives. These integrated solutions are poised to enhance operational efficiency, reduce turnaround times, future-proof investments, and create innovative business models that drive sustained growth.

The partnership between Infosys and Microsoft marks a significant step forward in advancing AI-driven solutions and underscores the potential for transformative impact on businesses across various industries. By combining their expertise, Infosys and Microsoft are poised to lead the charge in enabling enterprises to harness the full potential of artificial intelligence.

Nicole Dezen, Chief Partner Officer, Microsoft Corp, said, “We’re pleased to expand our collaboration with Infosys to deliver innovative solutions, utilizing Azure OpenAI Service and Azure Cognitive Services, that will help customers develop new business models and realize new revenue streams. By harnessing the power of generative AI, Infosys will help customers accelerate growth and innovation.”


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