LATEST SHOTS

What is Digital Customer Experience? 2022 Trends & Strategies 

What Is Customer Experience Transformation?   Customer Experience ...

Arize AI announces partnership expansion with Google Cloud to boost machine learning observability

Arize AI has announced that the Google Cloud Marketplace now offers its machine learning (ML) observability platform. This extension of the company's cooperation with Googl...

Customer Experience Trends & Stats Guide to Success in 2022 and Beyond 

Today's consumers pay considerable attention to the brand's customer experience before making a purchase decision. Therefore, businesses from all industries must stay abrea...

How to fix culture and end the Great Resignation

According to new research released in MIT Sloan Management Review, the three most potent predictors of toxic workplace behavior are toxic leadership, harmful social norms, ...

7 Benefits of Customer Experience Management 

High customer retention can be achieved through characteristics of a customer-centric enterprise. As a business owner, getting people into your business is one of the keys ...