Google Search head Prabhakar Raghavan warns against dangers of AI in chatbots

Google Search head Prabhakar Raghavan warns against dangers of AI in chatbots

As Google parent firm Alphabet fights to compete with popular app ChatGPT by developing Bard, the head of Google’s search engine issued a warning against the risks of artificial intelligence in chatbots.

Google has been pushed on the back foot since OpenAI, a startup in which Microsoft is investing $10 billion, published ChatGPT in November last year. ChatGPT remarkably produces human-like responses to user queries.

Google unveiled Bard, a generative AI service it developed, earlier this month. However, the program shared inaccurate information in a promotional video, which caused the business to lose $100 billion in market value last week.

“This kind of artificial intelligence we’re talking about right now can sometimes lead to something we call hallucination,” Prabhakar Raghavan, senior vice president at Google and head of Google Search, told Germany’s Welt am Sonntag newspaper.

“This then expresses itself in such a way that a machine provides a convincing but completely made-up answer,” Raghavan added.

Google is yet to announce the unveiling of Bard to the general public.

Microsoft and Google intend to integrate AI techniques to strengthen their highly profitable Bing and Google Search search engines. Both ChatGPT and Google’s Bard would provide similar services. Users will need to enter a question, a request, or a prompt to get a response that sounds human.

Meanwhile, according to media reports, employees criticized the management, most notably CEO Sundar Pichai, for how Google handled Bard’s introduction last week.

Employees discussed the Bard announcement on the well-known internal forum Memegen, calling it “rushed,” “botched,” and “un-Googley.”


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