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Deloitte has launched Quartz AI, a suite comprising two AI service offerings designed to assist clients in harnessing the transformative potential of AI to tackle crucial business challenges like improving customer experiences, streamlining operations, and establishing innovative businesses in new markets.
The new solutions, Deloitte Compass AI for logistics and route optimization and Deloitte Frontline AI for retail, quick-service restaurants, and customer service, are built on the NVIDIA AI and NVIDIA Omniverse platforms. The Quartz suite provides strategic and personalized accelerated AI solutions, from the ideation phase to operation, to aid clients in staying competitive in the constantly evolving AI environment.
In addition, Deloitte declared it earned the title of 2023 NVIDIA Partner Network (NPN) Americas Consulting Partner of the Year by providing exceptional AI consulting services and investing in its NVIDIA AI practice. For the third year in a row, Deloitte has earned the title of NPN Partner of the Year, reflecting its partnership with NVIDIA to set the standard for client experience and nearly unmatched operational efficiency in the market.
The NPN acknowledges alliance providers annually who are accelerating AI computing solutions and propelling the advancement of artificial intelligence solutions.
“We are honored to be recognized by NVIDIA for our commitment to advancing the market in AI and delivering for our clients at scale. Our new Quartz offerings are a prime example of the power of our collaboration and shared commitment to client success,” said Nitin Mittal, Artificial Intelligence Strategic Growth Offering lead and principal, Deloitte Consulting LLP.
“Building on Deloitte and NVIDIA’s long-standing relationship, the Quartz AI services reflect how we continue to push the needle forward with leading-edge capabilities for advanced AI applications.”
Compass AI: Logistics solutions are still challenging for organizations striving to provide customers with the best service at the lowest possible cost in today’s intricate environment. To overcome this challenge, Compass AI, an accelerated AI solution, offers dynamic fleet routing and dispatch optimization, resulting in faster delivery, cost savings, and improved customer satisfaction.
The NVIDIA cuOpt route optimization software powers Compass AI to integrate AI directly into workflows and adapt to dispatch requirements and market expectations, thereby facilitating change management. By swiftly processing data and economically simulating scenarios, clients can witness tangible fleet and routing optimization within seconds rather than overnight.
Frontline AI: Frontline AI is an innovative mechanism that offers channel-agnostic human engagement to streamline, measure, and respond to feedback. It is a virtual customer care representative that provides an effortless, humanized experience to enhance customer loyalty. By leveraging AI technology, Frontline AI can quickly and accurately analyze customer feedback, understand their needs, and respond in a personalized manner.
With its visual conversational capabilities, Frontline AI can communicate intelligently in any language, making it the ultimate customer care solution for businesses. This results in increased customer satisfaction and loyalty, which is essential for companies looking to remain competitive in today’s market.
“Leaders across industries are seeking AI solutions that use the highest-performing, most energy-efficient solutions available, as well as the experience of trusted technology partners to help businesses quickly move from planning to deployment,” said Manuvir Das, vice president of Enterprise Computing, NVIDIA. “Built on NVIDIA platforms, Deloitte’s Quartz offerings help to provide its clients with the world’s most advanced AI technology and consulting services.”
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